Please call for authorization before returning any items.  Prior authorization is required.  Merchandise must be returned within 30 days of purchase.   Pre-packaged merchandise must be unopened and in saleable condition.  Minor damaged returns are subject to a 10%-20% restocking fee.(Rental returns see rental RFQs)

All returns must be made within 30 days of receiving your original purchase. 

  • We offer refunds as long as the goods are in resalable conditionAfter we receive the merchandise be returned, we reversed the right to deducted 10%-20% restocking fee from applicable refund.  Shipping costs will not be refunded.  If you receiving shipping credit(free shipping term) with your original purchase. that shipping credit will be voided, the shipping fee also will be deducted from your refund. If you made your purchase with a credit card, credit will be applied to that card. 
  • If you paid with a check or money order, your reimbursement check will be issued within 15 business days of receipt of the returned merchandise.
  • Damaged shipments received in a damaged condition must be reported to us immediately upon receipt.
  • If your product is NOT returned in its original condition, the item will be disposed and no refund will be given.
  • You must include return authorization number, a copy of the original packing slip, and invoice number.
  • Returned merchandise must be received in unopened original packaging with no evidence of use.
  • Non-Returnable Products: Closeout, Blowout Sale, and Custom Products are not returnable. Only product defects or customization mistakes are returnable and quality for free exchange or full refund.
  • If you return a product for a size or style exchange, you are responsible for the return and exchange shipping fees. We recommend that you use a traceable shipping method and insure products you plan to return, as we are not responsible for lost or damaged items during the return shipment.
  • All promos and clearance that no longer qualify will be reversed.